Privacy Policy

Effective Date: 2025-09-07

1. Introduction

Welcome to Lingura! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information in line with the Lei Geral de Proteção de Dados (LGPD – Brazil) and the General Data Protection Regulation (GDPR – EU).

By using our app, you agree to this policy.

2. Data We Collect

  • Account Information: name, email (if provided).

  • Usage Data: learning progress, session duration, app interactions.

  • Audio Data: when you use roleplay features, your audio is sent to our servers and then processed by OpenAI for transcription and AI responses.

  • Device & Network Info: device type, operating system, IP address.

  • Location Data: your IP address is processed by ipinfo to estimate location for analytics.

We do not sell your personal data.

3. How We Use Your Data

We use your data to:

  • Provide and personalize your learning experience.

  • Process audio roleplays and generate AI responses.

  • Improve app performance and analytics.

  • Ensure security and prevent misuse.

  • Comply with legal obligations.

4. How We Share Your Data

We only share data when necessary:

  • OpenAI: audio recordings for transcription and AI roleplay responses.

  • ipinfo: IP addresses for location-based analytics.

  • Service Providers: trusted partners for hosting, storage, and analytics.

  • Legal Compliance: if required by law or to protect users and our services.

5. Data Security & Retention

  • Data is stored securely with encryption and access controls.

  • Audio data is processed for transcription and response, and not kept longer than necessary.

  • We retain personal information only while you use the app or as legally required.

6. Your Rights

Under LGPD and GDPR, you have the right to:

  • Access, update, or delete your data.

  • Request a copy of your data.

  • Withdraw consent at any time.

  • Restrict or object to certain processing activities.

To exercise these rights, contact us at: [support email].

7. Children’s Privacy

Our app is not intended for children under 13 (or under 16 in the EU). If we learn that we collected data from a child without consent, we will delete it.

8. International Data Transfers

Your data may be transferred and processed outside your country, including in the United States. We ensure appropriate safeguards are in place as required by GDPR and LGPD.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a new effective date.

10. Contact Us

📧 lingura.app+privacy.policy@gmail.com
📍 São Paulo, Brazil